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1. Hassle-free returns / exchange within 3 days under specific product and promotion conditions.

2. Report defective, incorrect, or damaged items within 24 hours of delivery.

3. Items purchased during special sales, with free product selected, And Buy 1 Get 1 Free, are ineligible for returns 

4. In case the customer received defective/wrong product(s), the reverse pickup will be generated by us and the shipping charges will be covered by us only.If the customer’s pin code is non-serviceable by our courier partners, then the customer is liable to self-ship the product(s) and the shipping charges are  refundable if you received defective/wrong product(s).(Max Courier Charge Rs 100 Refundable)(Only Apply in Defective of damage product received)

5. If the customer faces issues such as disliking, size issue or any other issue of the product, they will have to bear the cost of ₹300 for an exchange or ₹150 for return shipping. This amount will be deducted from the refund; in the case of an exchange request, the customer will need to make a cash or digital payment at the time of the new parcel's delivery.

6. To raise a return or exchange request, we require a proper video of the parcel being opened. The video must clearly show the parcel fully packed and sealed with the shipping label completely attached; otherwise, your request may be cancelled. (We Give Refund In Store Credit Only)

- Cash On Delivery in All India Available

- Placing "cash on delivery" order for fun and refusing it at the time of delivery is a punishable cybercrime. Please place "cash on delivery" order only if you want to accept the parcel.

- We provide "cash on delivery" service in India only for customers' convenience, in all other countries, we accept only online payments. Please do not misuse this service.

- Open delivery is not available. Each parcel is Seal packed and they are having insurance to Protect it from Fraud. no one can open it before paying the full order amount. Though we have 3 days Return policy, under which if you don't like the product then you can ask for Return or exchange. Customer care number: +91 97272 10210
(Mon to Sat, 10:00 am to 7:00 pm)

Company Name: Pehrile

Parent Company: Alioth Industries

Registered Office Address: D-9 Narayn Nagar Near Near Jay Sardar School Kargil Chowk To Nalanda School Road - 395010

Email: info@pehrile.com

Phone: +91 97272 10210